Customer Experience Platform

What does a CEP do?

Dragonfly manages the one to one communication with your users by building and refining the experience a user gets. Engaging them effectively with the right message or interaction at the right time, it puts you, the operator, in control and gives you the tools to fine tune how the system reaches and engages your users.

It's as easy as using a dashboard, viewing some reports and then making informed adjustments to fine tune options. The system knows the ultimate channel, time and content that engages the user, leaving you to enjoy more time planning fresh user journeys.

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Easy to configure modules in dragonfly

You are in control

Configuration of each module in Dragonfly is childs play. You can add more communication channels, gamification, rewards and integrate to 3rd party systems seamlessly. From setting limits to configuring prizes and rewards, our team can guide you or set them up for you. It is that simple!

Monitor results!

Easily navigate through your data with our unique and powerful dashboards and user interface. Gain insights on how your users perform in your product, where improvements can be acheived and how to maximise your investment. Stop guessing, start responding.

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Customise and control your system, take control

Flexible.

Dragonfly allows you to add, swap and change the way your platform runs. Take control of your system, customise your settings, run tests and see results. With fixed prices, no hidden limit or rate fees you simply play with the options and settings. You choose the options that suit your needs.

Our Modules

User Profiler

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LTV Prediction

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Churn Prediction

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Bonus Abusers

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e-CRM

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VIP Manager

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SMS/RCS

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Reactivate Calls

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Gamification

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Discover how this tool works.