Dragonfly PaaS Platform

Take your customer journey to the next level
with Dragonfly CEP.

One platform, enhanced by AI agents and humans.
Built around a modular framework, Dragonfly delivers real time retention, Gamification and Engagement all in one intuative Customer Experience Platform. With real time analysis and comprehensive insights, Dragonfly puts you firmly in control of your customer experience which is key to maximising your success.

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Benefits

Discover Your Optimal User Journey

Reduce Churn to Maximise on LTV
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Lower the Cost Of Acquisition and increase customer Lifetime Values by reducing the customer churn. Operators know how difficult conversion is, let Dragonfly drive your success.
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Segmentation Made Easy
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Let Dragonfly slice and dice the user cohorts and make the ultimate journey for the end user, speak to them in their language and engage with entertainment they desire.
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Fast and Efficient, You are in control
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Launch your campaigns and see results immediatley, not in days or weeks! Prevent low-impact sales, poor customer experiences and negative repeat visits.
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CAPABILITIES

One Platform to Improve Customer Retention

Customer Preference

Keep a current view of your customers preferences, interations and entertainment choices using our live analytics and information dashboards.

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Audience Entertainment

Give your customers a reason to come back, add on site gamification and low barrier to entry rewards.

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Optimal Route Planner

Automated and human-led discovery of user journey and experiences. You set the limits and the platform triggers results.

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Gamification Tools

Give your users a reason to come back and engage, drive positive results to users and endorse their time investment with fun to play games that hold no barrier to entry. You control the prizes and rates, players enjoy the entertainment.

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Reporting

Share findings and perform customer analysis to improve retention. Reports can be tailored for Operations, Directors and your organisation’s board of directors.

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Penetration Testing as a Service

Transform your pentesting program with fast and flexible deployment options, vulnerability management and access to a community of elite security talent.

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On-demand Security Testing

Check for zero days, run compliance checklists and achieve other targeted security objectives through a self-service security testing platform that includes a catalog of security tasks.

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Managed Vulnerability Disclosure Program

Reduce risk with a strategic Managed Vulnerability Disclosure Program that will improve your ability to scale, manage, triage and remediate all VDP findings.

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