Intelligent CRM
Dragonfly CRM is proven to streamline every step of the player journey. From signup to hyper personalised retention methods, we keep your users engaged with your brand. A full spectrum solution packed with features.
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Gamification
Customisable games backed by tools that allow you to drive engagement and bring fun to your users. Add loyalty and rewards seamlessly into your CRM without limits and with your branding. Simple to use and effective.
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Plugin Modules
Start simple and add on more as you need to. Dragonfly easily scales as your needs dictate, from the core CRM through to VIP and Tournament systems, we have it all covered at the click of a button and a few keystrokes.
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Personalisation
Integrate to your backoffice and let our omni-channel platform reach users with accuracy and ease. Let the tools do the job and retain more players than any other solution out there. Our AI models learn and refine to deliver a powerful punch.
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Localised
Want to reach more people and make a great connection, localisation is part of this and an essential part of the user journey. Dragonfly CRM takes your directive and makes variants that cover more than just one to one translation.
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Dashboards
See what your data is doing and how responsive the system is in our drill down dashboards. Don't guess and wonder, see and react to shifts and trends. Avoid overloading, catch valuable edge cases. Dragonfly CRM is proven to streamline user journeys.
GET MORE INFO →More Than A CRM Solution
Dragonfly drives users by combining fun and engagement with proven retention and reactivation. Increase conversion and user LTV with our specialised tools. Improve acquisition, increase your ROI and boost sales with a system that delivers.
Dragonfly is a complete CEP (Customer Experience Platform), a system built in a modular nature, making it an easy to manage system that has built in features proven to retain and engage users.
Data Driven Results
Using your data, Dragonfly retains, reactivates and engages users on a personal level. Taking the guesswork and pain out of the process, it knows who to target and when. Dragonfly predicts the users churn, LTV, bonus abusers and the value users. So you don't have to you. A true omni channel system, AI driven, with you in the driving seat. This is Dragonlfy.
Customers preference.
Customers prefer when brands engage using multiple channels, we all have preferences, our platform engages using this insignt.
Personalisation.
Talking to your customer shows you care, you took time to understand them. We dive into users personas to really gain traction in reaching users.
Adding Value
People do value being presented with the exact information they wanted. In fact, customers demand a personalised brand experience or else they feel overlooked. Develop long-lasting retention and deliver what they want, when they want it.
